If you’re a property manager, you may not have the time or energy to answer every call that comes in. Using a landlord answering service can help you take care of all your tenant and maintenance calls, and can give you the opportunity to focus on other tasks.
Landlords are responsible for screening potential tenants, collecting rents, performing repairs and maintenance, filling vacancies, responding to emergencies, and more. All of these tasks can be overwhelming, but a landlord answering service can make it easy to manage all your business needs.
As the owner of a rental property, you know that unexpected problems are bound to occur from time to time. This means that you need to have a system in place for handling after-hours emergencies, including those regarding plumbing issues or other common building concerns. An answering service for property management can screen all callers based on the type of issue they have, and can dispatch the right vendor in the event of an emergency.
When you are trying to fill vacancies in your property, it’s important that you are able to receive all the inquiries that come in, even at odd hours of the day. A landlord answering service can help you handle these calls by screening them and taking detailed messages that Go here you can follow up with later.
Tenant Welcome Packet:
Another way a landlord answering service can help you is by providing your tenants with a packet that contains all the information they need to reach you in an emergency. This can include a list of essential phone numbers, an emergency contact sheet they can post on their refrigerator, and other vital details that will help them get the assistance they need.
A landlord answering service can also help you prepare for any upcoming legal proceedings that might arise from your business. It’s a good idea to file answers with the court, which lets you deny in writing any of the allegations that the other party made against you in the complaint. It’s a great way to protect yourself from any claims that are made against you in the lawsuit, and it can give you the opportunity to raise any counterclaims that you have.